Make Your Reputation Your #1 Sales Tool
In today’s market, people trust online reviews as much as personal recommendations. We help you build and manage a 5-star reputation so you win jobs before prospects even pick up the phone. Care to have a chat to see how we do it?
We Understand How Hard It Is to Build (and Protect) Trust
Without a strong online reputation, you risk losing leads to competitors with better reviews.
- Few or no recent reviews – You’ve done great work, but it’s not reflected online.
- Negative reviews left unanswered – Potential customers see one bad experience and assume the worst.
- No system for gathering feedback – You rely on random requests instead of a consistent, automated process.
The Value We Provide
Our review and reputation management services are built for the home building community so you:
Get More Positive Reviews
On Google, Facebook, and niche industry platforms.
Automate Review Requests
After jobs, projects, or events.
Respond Quickly
And professionally to all reviews to show you care.
Showcase Testimonials
On your website and marketing materials to build trust.
Some of Our Work
Jeans Plumbing
Automated post-job review requests, generating 50+ 5-star reviews in under six months.
Randolph Design Build
Launched a testimonial collection system, increasing website credibility and lead conversion rates.
Manchester Homes
Used video testimonials and written reviews to build trust and close more custom home projects.
COHBA
Collected sponsor and attendee feedback after events, turning positive responses into promotional material for future shows.
What Our Clients Say
“We’ve had more 5-star reviews in the past three months than in the last three years combined.”
— Owner, Jeans Plumbing
“Our reputation is now one of our biggest sales tools — Directing Design made it happen.”
— Owner, Randolph Design Build
Free Reputation Audit
We’ll analyze your current online reviews, identify gaps, and give you a clear plan to build and protect your reputation.
Our Review & Reputation Services Include
- Automated review request campaigns
- Feedback and testimonial collection systems
- Multi-platform review monitoring (Google, Facebook, niche sites)
- Negative review response support
- Review showcase integration for websites
- Video testimonial production
- Monthly reputation reports
FAQs About Reputation Management
How quickly can I start getting more reviews?
Most clients see new reviews within the first week of launching our automated request system.
Do you only work with Google reviews?
No — we manage reviews across Google, Facebook, and other industry-specific platforms.
Can you help remove bad reviews?
While removal is rare, we help you respond strategically and professionally to minimize damage.
Do you offer video testimonials?
Yes — we can produce and edit client testimonial videos to use on your site and social media.